google Cloud contacted me this morning to let me know my payment via CC failed. Card is valid.
I've contacted the bank, says others are experiencing the same, so I plugged in my cc from another bank.
I've tried with 2 cards from 2 banks, seems both fail.
error:
They provided the following reason:
Unfortunately, they didn't give us a reason why. Check with them for more information.
The call centre agent was quite happy to hear that it wasn't only her banks cards.
I'd reach out to their billing support. They are pretty quick to reply on that channel. I believe it is a separate group from general support. I've even had $1000+ in charges reversed.
google Cloud contacted me this morning to let me know my payment via CC failed. Card is valid.
I've contacted the bank, says others are experiencing the same, so I plugged in my cc from another bank.
I've tried with 2 cards from 2 banks, seems both fail. error: They provided the following reason: Unfortunately, they didn't give us a reason why. Check with them for more information.
The call centre agent was quite happy to hear that it wasn't only her banks cards.
Anyone at google know what's happening?