It's called PayStand and don't have any issues so far. Not sure if you're familiar. It works for what we need, a little higher of a rate we were looking to pay (we don't push the transaction fees to our customers which is an option of theirs), but had to implement something in time for the holidays.
I was e-mailing sales@stripe so maybe that is a different department than their regular customer service. Sorry I did not clarify. I'm sure they're doing a lot of things right, I just had a bad personal experience.
Thanks for reaching out. Unfortunately, it's a seasonal business so the bulk of our sales comes in November and December and needed to get something besides PayPal checkout implemented before the Thanksgiving rush. It was just dumbfounding how long it took [email protected] to reply to my e-mails.
The last e-mail we sent was November 25th at 5:50pm and didn't get a reply until November 30th at 5:03pm with "Thanks for clarifying, and I apologize for a delayed response on my end." ..by that time we already found an alternative, got it set up and installed in less than an hour.
In my experience Stripe has very poor customer service. Hopefully they spend some of this money in that department.
Trying to talk back and forth through e-mail because they won't give me a number to call about sales trying to get a lower rate because my volume of sales is greater than $80k+ monthly, waiting 24+ hours on average for a reply and even 72+ hours on one occasion, finally gave up on them and went with another payment processing company. This happened over the past month. Kind of disappointed.
Matt, I am the webmaster of http://TeenageMutantNinjaTurtles.com -- before I took the site over, the forum was hacked (~2010) and we were hit with a ton of bad links (posted on our forum and lots of underage adult websites linking to us).
I've been working the past two years, from contacting all the webmasters via WhoIs information, creating unique content on a weekly basis, having a good social media following, and still for the life of us, we cannot get ranked well organically on Google.
Could you personally look into this or give me any advice on resolving this issue because I feel like I've done everything possible and we put a lot of work into the website over the years. I would really appreciate it.
This looks great! I've been a WordPress dev the past 2-3 years and started my first Django project a few months ago. I know html/css well and can do jQuery plugins, but I'm not too knowledgable past that. I know programming concepts, I just have a hard time putting methods and classes together and all that good stuff. My brain thinks more creatively instead of logically. Hopefully this book can help me out, I'm currently paying a developer $50/hr to build the app (50+ hours deep so far), I'm just doing the HTML/CSS because I'm pretty good at that. Would love to take control of the whole thing!
Maybe this book can help?
Also it'd be neat if you took a look at my project so far and let me know your thoughts! I have a private repo on github and the app is up on Heroku right now. companyhen<at>gmail.com if you wanna chat and take a look :)
I recently split my ads (50% AdSense | 50% Media.Net) on one of the blogs I maintain and they both earn very close to the same amount every day. I like the service.