At this moment in time I think companies can gain a major hiring advantage by simply hiring the best regardless of race/gender. So many large companies are shooting themselves in the foot distorting incentives and saying "no" to people who are the wrong color/gender.
I wish I could be more helpful, but the one thing I can tell you confidently is that you can't educate your users unless they are coming to your platform seeking an education. The best you can do is just give them a snappy UI where they mindlessly click through the "boring stuff" and a EULA that keeps you legally safe.
Why's everybody got to be such critics? Like yeah, of course they are pricing it so some users subsidize the cost for other users. That's not some new or crazy concept.
I think there's more nuance than the cynical answer of making money.
Internally Google has become a "rest and vest" culture. Smart people ship one or two meaningful things per year, and because Google is swimming in cash they don't understand that they are ridiculously slow and inefficient.