My local (Czech Republic) registrar accidentally deleted mandatory e-mail contact on one of my .cz ccTLD domains this month. I could not receive zone operator’s communication and was not able to change anything, especially NS I needed (that’s how I found out). The domain could’ve been lost, as it could not technically be registered without valid e-mail address.
Set up checks for your whois records, just in case your otherwise legit registrar messes up. Also, know your TLD’s rules. As “bowlofpetunias” already mentioned, nothing is more important than owner’s e-mail contact.
It took my registrar’s support sloths one week to manually type in the e-mail. They did so without verifying my identity or contacting the owner (me, but they could not know that). E-mail address is all it takes to change the owner of .cz. The owner can’t be possibly changed without zone registrar’s verification code or notarized letter.
“Hi, I’m so and so and I need you to change the owner of this domain name. Don’t bother contacting the owner [even though you are required to do so by zone operator]. Just type in whatever I tell you, okay? Thanks, bye!“
It’s shocking how easy it is to steal a domain name registered there. Their technician contacted me (or the former owner) only once the owner has been changed.
They did not even apologize and certainly did not realize their severe misconducts. They also shrug off a bug I reported last year without fixing it. (I should probably warn other customers thinking about it, as they are the second biggest registrar in the country now, soon to be first.)
Set up checks for your whois records, just in case your otherwise legit registrar messes up. Also, know your TLD’s rules. As “bowlofpetunias” already mentioned, nothing is more important than owner’s e-mail contact.
It took my registrar’s support sloths one week to manually type in the e-mail. They did so without verifying my identity or contacting the owner (me, but they could not know that). E-mail address is all it takes to change the owner of .cz. The owner can’t be possibly changed without zone registrar’s verification code or notarized letter.
“Hi, I’m so and so and I need you to change the owner of this domain name. Don’t bother contacting the owner [even though you are required to do so by zone operator]. Just type in whatever I tell you, okay? Thanks, bye!“
It’s shocking how easy it is to steal a domain name registered there. Their technician contacted me (or the former owner) only once the owner has been changed.
They did not even apologize and certainly did not realize their severe misconducts. They also shrug off a bug I reported last year without fixing it. (I should probably warn other customers thinking about it, as they are the second biggest registrar in the country now, soon to be first.)