The generalizations he's making simply aren't accurate, you wouldn't find half-a-dozen googlers who think he's more right than wrong.
I'm not saying that the system doesn't fail in some cases, but consider that anyone so certain of how everything works, after less than six months at a company, is probably overstating his case.
I'm not saying that the system doesn't fail in some cases, but consider that anyone so certain of how everything works, after less than six months at a company, is probably overstating his case.