This response indicates to me that you truly do not understand what it's like to manage a building with hundreds of tenants. It's not that I don't want to fix real problems (broken sink, heat, disposal, etc) but I can tell you that if have this accessible of a system its only going to make a landlords life worse. Perhaps if you had an option to send in a work-order based on a set of predetermined orders that the tenant could only check off and submit rather than an open comment box it would make my life easier. However, giving my tenants an open forum to tell me they want a new coat of paint, or to install an ac, or fix a small dent is going to make my life a living hell.
Disclosure: I spend 8-10 hours a day managing and talking to other landlords.
Exact same thing happened to me this morning. I set the alarm on my iPhone and my girlfriend set hers as a backup. Woke up 45 minutes later then I was planning and was completely perplexed. Luckiy, I was not trying to catch a flight, just going skiing.
The easiest thing to do is to secure a cosigner prior to apartment hunting. I've never had an issue presenting a client that wasn't personally qualified by the landlord's standards if they had a cosigner. For reference I'm a broker in Boston.
Disclosure: I spend 8-10 hours a day managing and talking to other landlords.