Her views aren't limited, per se. She's realized there's a problem. That's good. It's just that the situation is probably much worse than she can imagine.
I am sincerely sorry to say that she ain't seen nothing yet.
Take a look at countries like India or China where the test is a way of life. Not only do all educational institutions - schools, universities or otherwise - produce robots off an assembly line, such robotic behavior is praised and rewarded by the society.
Users who use platform X and browser Y where your app doesn't work will simply switch to another app which does the same thing that was written by someone who _does_ care about all browsers.
Those users won't complain to you, they'll just switch.
I used to use konsole, because it was default with KDE. After some time I made a conscious effort and switched to rxvt-unicode, or urxvt. It's a great terminal emulator, once you've got it configured, but that process can be tough. The documentation for the really cool stuff has also been a tad incomplete for me.