In a market with one dominate player, "we are not the dominate player" is can also be a meaningful differentiator. <-- How can this be in our advantage?
Almost every investor has been impressed with our growth but they are still concerned about the future and how we want to get customers when we expand our service to the area that is already covered by our competitor.
Our sales are growing but we are not both serving the same area. I guess most of the investors we have talked to are concerned about the future when we want to expand to the areas that they are already serving.
You need to consider the fact that we still strongly believe that the market and demand is a lot larger than all the major competitors capacities combined.
We believe we have a lot better customer service because I personally care a lot about our customers. That's actually the main reason we have decided to be more transparent with our pricing but from an investor point of view it's not something that we can prove or measure, am I right?
What if the difference is as simple as different/more transparent pricing model? or what if the market is a lot bigger than the size of all the existing players combined? I guess my question is that how not offering a different service can hurt you in the future?