I saw teo people shot not far from here, the windows of Obama's campaign HQ smashed in with hammers down the street, and a homeless man crap on the steps of city hall in broad daylight. Welcome to Oakland Uber.
I think it's hard for those without these problems to truly understand the weight of getting out from underneath them. For example from the outside it's easy to say how someone who is poor could do something to lift themselves out of that state, but this wouldn't account for all the things working against someone who is poor.
Naive might be a strong word for it, but it's always easy to say someone else's problems are good problems to have, or they have it easier, but as long as we're putting them on a spectrum and assigning value to their experience, we're not accounting for the struggle itself. It's not the value of the struggle that matters, it's that we all have struggles, and being able to find support for when we are struggling makes a HUGE quality of life difference.
So many people in today's world want to deny others this experience, "you don't/didn't have it that hard, what are you complaining about. Man Up. Stop being a pussy... You're rich, what's the problem..." etc