I like your idea of aggregating a bunch of small debts - that's smart. And great for the freelancer if it means they get access to a better level of collection service than they could otherwise afford or find.
Figuring out who the deadbeats are is great too IF you can reach scale (hence your free service is important) and likewise for calculating a score.
What's your average commission charged to the freelancer and do you find that many have the ability to oncharge collection costs to their clients?
I would like to try your product but I'm not going to try it if I have to enter my email address. And especially because you don't say why I need to enter my email address - seems like you might be building an email list
No we don't report to DnB. We have found that a percentage of invoices get paid from an email reminder, then another percentage from a follow up phone call. So you can get a bunch of invoices paid without having to go through the Debt Collection process.
Good point on differentiating the friendly / firm calls – the difference with firm phone call is the person we use (she's a bit more clinical in her approach) plus it also includes a follow up phone call. I agree adding an example of the phone call would help a great deal in giving you confidence.
Paying for results is something we could explore - maybe no result no pay? Although our value proposition was more about you not having to take the time and pain to make the call yourself.
Hi everyone... this is a side project we've started and keen to get feedback on.
The hypothesis we're testing is whether there is a bunch of freelancers, designers, engineers etc... around the world that have 1 or 2 overdue invoices that they're struggling to get paid, but getting them paid takes time they don't have and requires an awkward phone call they'd rather not make.
We've tried to make the experience much easier, friendlier and faster than hiring a traditional credit control person – so you can get that phone call off your To Do list faster.
Keen to hear your thoughts... would you trust us to make the call on your behalf? What are your questions / concerns?
Figuring out who the deadbeats are is great too IF you can reach scale (hence your free service is important) and likewise for calculating a score.
What's your average commission charged to the freelancer and do you find that many have the ability to oncharge collection costs to their clients?
tx