we just want to get browser.extension to ensure flow creation and execution on all sites. Thats the message coming from browser, we dont need browsing data neither its part of our business model.
we are considering enterprise version, private flows as well as ads for monetization.
:) we hit upon whatfix due to pain we felt while working with users in our previous product.
we are trying to keep flow creation simple, so that anyone can create new flows within minutes.
you can try creating flows for your product and use embed option to add them.
We collect lots of information about the element that we need to highlight (text, depth, siblings etc). When we fail to identify element accurately, we try to find best one with highest score and highlight. We mark flow as a failure and exit, when we hit score below minimum. This algorithm is most crucial one & i guess it will be evolving ever. By this mechanism, we are trying to overcome page changes to good extent.
Very few guides are in house and mostly are contributed by early adopters. we are expecting users to contribute.
any user with more than 500 reputations can edit any guides, with more than 1000 reps can delete the guides.
so such users can edit any other user's guides and help in keeping them upto date. User's can get reputations when other's run their flows or vote up.
Yes, we are trying to build content community which can curate and update. we have reputations like stackoverflow.
We have also implemented failure tracking mechanism to check when guides don't execute correctly. Failure tracking feature is pre-mature as of now, once tracking improves, we will mark it for community to improve the guides or discard them.
we want to provide interactive help inline to websites/webapps, unlike screencast or verbose howto's.
Any guide in whatfix can be made interactive to get inline help by installing browser plugin and running the guide.
we want anyone to create interactive guides on any website, like Gmail, facebook, so to run over such sites, plugin is necessary. Same plugin is also used for creating guides, so encouraging plugins, will help in more contribution of guides.
"whatfix is community website, where anyone can create, share & execute interactive guides on any website or web applications."
We think whatfix can be used to create howto's, some initial traction reflected as good tutorial builder, what can be best way? Any suggestions.
Any comments/feedback on whatfix greatly appreciated!
If anyone is interested to try out private beta, you are most welcome, just add your email id to http://whatfix.com/ & you would get invite in couple of days.
I don't think any tier 1 Indian cities are facing such long power cuts. I am sure of Mumbai, Ahmadabad and Bangalore as i am connected to several friends in those metros.
We are facing not more than 4-5 hours a week, that too only in summers.