In your story I can find a similarity with a problem I had: you were put on hold because of a "key customer" while I haven't enough "bargaining power" to have my customer to stop the former website from receiving new orders and new registrations (it is an ecommerce website) for a time long enough to have the site correctly migrated without further pressure. In both cases there were an added difficulty because of being too much "compassionate" with the customer needs.
I'd like to sign the petition. I generally try not to think too much about implications of free opinion actions, to avoid these worries stop me from voicing my opinions. In these case also I'm not an US citizen so it is somewhat easier to do. But looks like only US citizens are allowd to sign this. Do you think that the signature of a non US citizen worths something?