Gentlemen, you forgot OTRS, the Yoda granddaddy of them all.
//
On the other hand, the SSL certificates are free now, you should have it set correctly by now on webemployed.com
If you use or can install a linux machine, you might find GCompris as valuable resource. (it has packages for Windows too, but not as feature-reach).
We have also found extremely attractive the "find the clue" type of game, where kids were supposed to find the next small clues hidden in the house (pieces of paper with instructions), based in indications found in the previous ones. The reward at the end was always a source of fun.
However, the most entertaining toys are ones for outside play: kites, bow-and-arrow, climbing walls, diy catapults and the list can continue.
While being directly affected by the outage (could not make card payments on Saturday), I have noticed that none of the communications team was clearly aware of the situation.
Here are some facts:
- the first public announcements - FB news and tweet confirming the issue have been posted at ~17.25-1735 local time, after four and a half hours
- there was a lot of wasted energy on excuses and social-media damage control, while no clear explanation and status being posted
- at 17.41 there was a FB response stating that "one unfunctional server" is the cause of the downtime; all services were down at that time
- the corporate communication director declares for press "we know about the issue, we don't know the cause of it"
- after almost 11 hours, problem is solved
Now the nice part: next day, the bank issues a press release stating that malfunction appeared after a programmed [fire suppression] test.
While accidents can happen, this looks more like "fail to plan is plan to fail" issue, as well as very bad communication.
As time goes by, you might have a look at GCompris suite https://gcompris.net/screenshots-en.html