1) Your marketing text used to claim files were encrypted in a way that made it so even YOU could not see the data. This was a flat-out lie. But hey, your false advertising worked, since I trusted that you wouldn't be so unethical as to lie in your promotional materials. Stupid me.
2) You had a massive security failure, and you covered it up. Sure, some techies heard about it (usually third party) but for the most part, you decided that your customers didn't need to get an email letting them know that this was the sort of problem that happens at your company.
3) After you f--ked up with security, Arash didn't even pretend to care until it was obvious that there was massive outrage.
4) You edited the ToS so many times in a row that it served mostly as a reminder that your ToS is subject to change on a whim. So we need to not only trust the agreement as it stands on the website, but we also need to trust some proven liars, as well as all possible future acquirers of your company. That's... not feasible.
Basically, I think you made a great product, but that you have a really lousy and dysfunctional company. And it's kind of the predictable result of how your company came to be.
Maybe you two will be competent management in a few more decades but right now, only a f--king idiot would trust you dishonest ----s. Fortunately for you, the world is full of idiots.
Good luck, and I hope that someday you realize that Arash should never talk to customers (seriously. never.) and that you'd be well-served to find a way to fire his dishonest, customer-hating, utterly incompetent ass.
If only I could trust you.
1) Your marketing text used to claim files were encrypted in a way that made it so even YOU could not see the data. This was a flat-out lie. But hey, your false advertising worked, since I trusted that you wouldn't be so unethical as to lie in your promotional materials. Stupid me.
2) You had a massive security failure, and you covered it up. Sure, some techies heard about it (usually third party) but for the most part, you decided that your customers didn't need to get an email letting them know that this was the sort of problem that happens at your company.
3) After you f--ked up with security, Arash didn't even pretend to care until it was obvious that there was massive outrage.
4) You edited the ToS so many times in a row that it served mostly as a reminder that your ToS is subject to change on a whim. So we need to not only trust the agreement as it stands on the website, but we also need to trust some proven liars, as well as all possible future acquirers of your company. That's... not feasible.
Basically, I think you made a great product, but that you have a really lousy and dysfunctional company. And it's kind of the predictable result of how your company came to be.
Maybe you two will be competent management in a few more decades but right now, only a f--king idiot would trust you dishonest ----s. Fortunately for you, the world is full of idiots.
Good luck, and I hope that someday you realize that Arash should never talk to customers (seriously. never.) and that you'd be well-served to find a way to fire his dishonest, customer-hating, utterly incompetent ass.