My tweet, "“Seems to me that #Freshdesk is an unethical troll trying to cash in on #Zendesk‘s good name.
But that could just be me….”" was an off the cuff remark. I still think Freshdesk is trying to leverage Zendesk's brand but hey, hat's just my opinion. I do note that other folks in here have commented on the similartiies between the two products, I've reached out to Freshdesk asking to ommuncate with them to review their product - am looking forward to comparing them with Zendesk.
The image on Freshdesk's site showing a Zendesk post with my name on it actually relates to a CloudCamp that Zendesk was helping to spread the message about earlier this year. I run CloudCamps in aus/nz (for free, as in gratis, voluntary, unpaid). So that image is kind of irrelevant - it's kind of like saying that a Red Cross volunteer is somehow in the pocket of a large corporate that sponsors the Red Cross.
That said I did do some writing for Zendesk for their blog - around a year or so ago and not since then. So saying I'm a paid blogger for zendesk is kind of like saying I'm an advocate for mcdonalds since I worked there when I was 15. And for anyone who really cares, I have possibly the most complete disclosure statement of current and past engagements - feel free to cross check any other comments I make... http://www.diversity.net.nz/diversity_analysis/ben_kepes_dis...
Finally, in relation to the comments from Christian Marth about he country of origin of the Freshdesk founders - that I obviously don't condone. Those who know me will see (from the size of my nose if nothing else) that I'm Jewish. My mother spent time in a concentration camp and my Grandfather was murdered by the Nazis because he was Jewish - with that background it's unlikely that I'd be a candidate for pulling the race card.
Guys - as it happens I'll see Christian in Sydney next week and I'll be sure to tell him that his comment was insensitive and racist...
My original tweet was an off the cuff remark, I didn't like Freshdesk's choice of name and I still don't. It's nothing against the founders, the product or anything else. And it sure as heck isn't some dodgy conspiracy aimed at ensuring that Zendesk succeeds....
My tweet, "“Seems to me that #Freshdesk is an unethical troll trying to cash in on #Zendesk‘s good name. But that could just be me….”" was an off the cuff remark. I still think Freshdesk is trying to leverage Zendesk's brand but hey, hat's just my opinion. I do note that other folks in here have commented on the similartiies between the two products, I've reached out to Freshdesk asking to ommuncate with them to review their product - am looking forward to comparing them with Zendesk.
The image on Freshdesk's site showing a Zendesk post with my name on it actually relates to a CloudCamp that Zendesk was helping to spread the message about earlier this year. I run CloudCamps in aus/nz (for free, as in gratis, voluntary, unpaid). So that image is kind of irrelevant - it's kind of like saying that a Red Cross volunteer is somehow in the pocket of a large corporate that sponsors the Red Cross.
That said I did do some writing for Zendesk for their blog - around a year or so ago and not since then. So saying I'm a paid blogger for zendesk is kind of like saying I'm an advocate for mcdonalds since I worked there when I was 15. And for anyone who really cares, I have possibly the most complete disclosure statement of current and past engagements - feel free to cross check any other comments I make... http://www.diversity.net.nz/diversity_analysis/ben_kepes_dis...
Finally, in relation to the comments from Christian Marth about he country of origin of the Freshdesk founders - that I obviously don't condone. Those who know me will see (from the size of my nose if nothing else) that I'm Jewish. My mother spent time in a concentration camp and my Grandfather was murdered by the Nazis because he was Jewish - with that background it's unlikely that I'd be a candidate for pulling the race card.
/out