What is baffling to me is why they're doing this now? They've clearly benefited substantially from last year's lockdowns[0] so what is the rationale for squeezing labor costs? A directive from holding company (delivery hero) following the trend of other players in the space to challenge the working status of the drivers?
As a side note: Since yesterday's twitter backlash, a lot of people are requesting to delete their accounts only to get a response back with a dodgy document[1] stating "that they require time to understand your demand" and "that it will take from 1 to 3 months to process". The say that "they may ask additional identification". They ask for email/username (which they should already have??) and that depending on the frequency of your demands, they may charge you a "reasonable fee" for "administrative costs".
The GDPR require the capability of deleting ones account from a platform be "without undue delay"[2]. I'm no lawyer but their response seems to violate the terms.
That tidbit is very interesting