This story brings back a lot of memories. Right before I separated from the USAF in 1997, I was working with a tanker squadron deployed in support of operations in Bosnia. Crews would spend hours parsing the Air Tasking Orders to figure out when to take off, and with how much fuel. I had just gotten in to programming and wrote a simple VB6 app to parse the huge file and produce a simple report with the details they were after. It saved the crews hours, and I was still getting feature requests on the app for a year after I separated. It's simply amazing it took another 20 years for them to solve the problem.