[untitled]
1 comments
A year later? Come on. There's a limit to verbal promises, and it doesn't extend to different people a year later.
I was still under warranty & nothing changed between that visit and the last. What does it matter how long I waited?
I had started to use a monitor and got a macbook air for when I needed to go mobile just so I didn't have to spend a day dealing with it. Over time I just forgot about it and if 10.9.2 hadn't been released preventing me from using my display, I probably would have kept going.
Sure, I spent a lot of money creating a temporary solution that I used for too long but that doesn't negate the facts:
1. It was a warranty issue, I was still under warranty (or a day out, but they explicitly told me that was fine)
2. Due to a mistake on their end, I wasn't able to get the repairs done when planned and was promised that I could bring it back whenever
3. Their reasoning for denying the warranty claim was due to light damage to the case. That damage occurred well over a year before the flickering started and there were notes backing that up.
I had started to use a monitor and got a macbook air for when I needed to go mobile just so I didn't have to spend a day dealing with it. Over time I just forgot about it and if 10.9.2 hadn't been released preventing me from using my display, I probably would have kept going.
Sure, I spent a lot of money creating a temporary solution that I used for too long but that doesn't negate the facts:
1. It was a warranty issue, I was still under warranty (or a day out, but they explicitly told me that was fine)
2. Due to a mistake on their end, I wasn't able to get the repairs done when planned and was promised that I could bring it back whenever
3. Their reasoning for denying the warranty claim was due to light damage to the case. That damage occurred well over a year before the flickering started and there were notes backing that up.