Don't make an ASS out of U and ME(community.uservoice.com)

2 pointsby evanhamilton13 anni fa1 comments

community.uservoice.com

http://community.uservoice.com/blog/assumptions/

1 comments

Good post. The key to good customer support: it's always about the customer, and their needs. It's not about us (the business) and our problems, our process, and our work day. Customers don't care about that. They just want good service and their problems solved.