Everything Everywhere
Service Management Centre
Service Operations Bulletin
Ongoing Incident: Data Roaming becomes disabled after the upgrade to IOS6 on Apple devices.
Incident Priority: P2
Incident Reference: STK3780926
Service Impact: Upgrading to IOS6 software on Apple devices will disable outbound data roaming while customers are abroad.
Incident Start Date/Time: 25/09/2012 16:39
Brand Impacted: Orange
Incident Update: Further testing has indicated this to be a possible provisioning issue, further support teams have been engaged and a conference calls will take place. Next update 10:30 tomorrow.
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Everything Everywhere Service Management Centre Service Operations Bulletin
Ongoing Incident: Data Roaming becomes disabled after the upgrade to IOS6 on Apple devices.
Incident Priority: P2
Incident Reference: STK3780926
Service Impact: Upgrading to IOS6 software on Apple devices will disable outbound data roaming while customers are abroad.
Incident Start Date/Time: 25/09/2012 16:39
Brand Impacted: Orange
Incident Update: Further testing has indicated this to be a possible provisioning issue, further support teams have been engaged and a conference calls will take place. Next update 10:30 tomorrow.