A Blueprint for New User Onboarding on the Web(klaviyo.com)
klaviyo.com
A Blueprint for New User Onboarding on the Web
http://www.klaviyo.com/blog/2012/08/17/a-blueprint-new-user-onboarding-web/
1 comments
Although, not particularly about onboarding, I'd mention that at the 6 and 12 month marks (timing varies), I'd send another email as well. One regarding new updates/feature enhancements, and one about a potential discount on a new add-on or for a first sign-up.