Gmail down
Looks down for some accounts. First time I have seen gmail have downtime like this.
69 comments
"your Gmail account is currently experiencing errors"
Is it just me or is this error message a bit annoying b/c it casts blame on my account, as if it's something I did.
how about "Gmail is having a problem".
Is it just me or is this error message a bit annoying b/c it casts blame on my account, as if it's something I did.
how about "Gmail is having a problem".
"The particular node of our server farm that your account is hosted on is currently experiencing errors" sounds a little too technical to me. Also, "GMail is having a problem" might lead them to believe that, say, if they send email from their hotmail account to somebody else's gmail, they wouldn't get it.
Better & more direct would be "We're having problems with your GMail account"
That way they take responsibility for it, rather than blaming the user, or blaming no one.
That way they take responsibility for it, rather than blaming the user, or blaming no one.
I like it, hopefully someone from GMail sees this thread.
that's true, that is a good point.
once you have paying customers it's hard to say those things :-)
Customers pay with Google now, supplying them with private information and attention for their advertisements.
This is the same model almost every magazine and newspaper, where the cover price merely offsets a portion of the printing costs.
This is the same model almost every magazine and newspaper, where the cover price merely offsets a portion of the printing costs.
Google does have paying GMail customers. It's $50/user/year for business class GMail.
not for me.
try: https://mail.google.com/mail/h/
Note the trailing slash!
Note the trailing slash!
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seems to be back up now.....
@ 3:30PM PDT
Looks like it's back up. There was a similar problem that affected my Gmail account last week. But it only occurred when viewing specific (older) emails. This problem seemed to affect everything.
It's disconcerting that it went down twice in the last week and with very little communication from Google as to what's happening.
Looks like it's back up. There was a similar problem that affected my Gmail account last week. But it only occurred when viewing specific (older) emails. This problem seemed to affect everything.
It's disconcerting that it went down twice in the last week and with very little communication from Google as to what's happening.
Well it IS in beta :)
I have Google Apps and it is down too. One of the reasons I pay $50/year is for uptime....
They guarantee 99.9%, so they get almost 9 hours a year to screw up. ;)
I knew I should have stayed on my premier edition..
Eh? I am talking about premier. It's 99.9% for premier and uh ... 0% guarantee for anyone else.
I made a tribute to the day's events: http://chrisricca.com/failfrog
"Temporary Error (502)
We’re sorry, but your Gmail account is currently experiencing errors. You won’t be able to use your account while these errors last, but don’t worry, your account data and messages are safe. Our engineers are working to resolve this issue.
Please try accessing your account again in a few minutes."
Wow! This is a first for me...
We’re sorry, but your Gmail account is currently experiencing errors. You won’t be able to use your account while these errors last, but don’t worry, your account data and messages are safe. Our engineers are working to resolve this issue.
Please try accessing your account again in a few minutes."
Wow! This is a first for me...
I googled the error and came up with this:
https://mail.google.com/support/bin/static.py?page=troublesh...
Heh.
https://mail.google.com/support/bin/static.py?page=troublesh...
Heh.
Yeah I have been booted and had to log back in and such but it must be down pretty hard for the moment.
Sucks because I was in the middle of sending a message and don't know if it went out or was even saved as a draft... I really should always write my email in emacs.
Sucks because I was in the middle of sending a message and don't know if it went out or was even saved as a draft... I really should always write my email in emacs.
Yep, me too. I was just trying to send a bug report to one of my client's hosting providers about something they screwed up costing me an entire evening ... and now I can't even send the bug report!
How ironic :D
The most interesting part of this is the explosive response on Twitter.
Perhaps we will now see a slew of articles complaining about Google's inability to scale.
Isn't Gmail just like an IM system? What's so difficult about that?
;)
Isn't Gmail just like an IM system? What's so difficult about that?
;)
> The most interesting part of this is the explosive response on Twitter.
That's the definition of irony. ;)
That's the definition of irony. ;)
That is awesome, this is the first time I have really used Twitter.
http://search.twitter.com/search?q=gmail - leave it open and watch the refresh count. Pretty interesting.
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I was just thinking to myself, surely Gmail isn't down. Then this popped into my GoogleReader. Good thing they're not running all their services from the same box. :)
Meanwhile, the productivity of 20 million people worldwide just spiked upward.
This is taken straight out of Onion News.
This is taken straight out of Onion News.
techcrunch was nice enough to credit me for the gmail fail whale image spoof I emailed them for the article. even though it's just one of many links in the article, still bringing in decent traffic today
Was talking to a coworker about the outage over GTalk and it suddenly went out as well, Pidgin is reporting 500 errors when trying to send messages.
Not a good sign.
Not a good sign.
Both my accounts are down, too. My whole afternoon's agenda today was email. Guess I'll compose some messages offline...
If you have an iGoogle page with Gmail you can still get to your messages.
I'm still down and have been for at least the last 20 minutes.
AH... back online!
Not for me
Try the html view, it worked for me:
https://mail.google.com/mail/h/
https://mail.google.com/mail/h/
Use HTML version for now:
https://mail.google.com/mail/h/
It's up for me, but I can't send any messages
Is this Hacker News? what have we become...
yeah I'm locked out.
"but don’t worry, your account data and messages are safe. Our engineers are working to resolve this issue."
"but don’t worry, your account data and messages are safe. Our engineers are working to resolve this issue."
Gmail is back already.
it's back
GFAIL, by Google.
I'm sorry to hear gmail is down, but really what can you expect for free?
When the service was down for your email which your life depends on, where you able to reach someone to get support-- I bet that answer was a sad "no...". Oh yea, I forgot, you could go read the community forums...
Company's like TVC.Net, Godadd y and others offer email for a buck a month and you can bet had service been down with them you'd be able to at least call someone-- or even move your account quickly to another server and be back up in no time.
So do you depend on free and prefer the type of service you get with free?
At what point did businesses expect free would be reliable, and expect free customer support as well?
If you lost money due to using a free service methinks you only have one person to blame.
Enjoy, Jim
When the service was down for your email which your life depends on, where you able to reach someone to get support-- I bet that answer was a sad "no...". Oh yea, I forgot, you could go read the community forums...
Company's like TVC.Net, Godadd y and others offer email for a buck a month and you can bet had service been down with them you'd be able to at least call someone-- or even move your account quickly to another server and be back up in no time.
So do you depend on free and prefer the type of service you get with free?
At what point did businesses expect free would be reliable, and expect free customer support as well?
If you lost money due to using a free service methinks you only have one person to blame.
Enjoy, Jim
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