Airbnb hosts furious company sticking them with cost of letting guests cancel(businessinsider.com)

3 pointsby JumpCrisscross6 anni fa2 comments

Airbnb hosts furious company sticking them with cost of letting guests cancel

https://www.businessinsider.com/airbnb-hosts-upset-that-theyre-paying-for-its-cancellation-policy-2020-3

2 comments

Airbnb needs to balance the pain between all three parties: host, guests, and Airbnb. Right now it is passing down all the pain to the hosts as Airbnb probably feels that there are more guests than hosts and the bad publicity from screwing hosts is less than screwing guests.

It will be interesting to see if Airbnb has the clout to force such policies down hosts' throat. Hosts will be upset but if Airbnb is their best way to monetize their property, they will be back on the platform.

Hosts should add a premium to their nightly rates to cover risk of such policies from Airbnb. But I doubt they will be able to do so in the near future as demand for travel goes down.

verdverm6 anni fa

So the hosts that abuse the system are upset they can't keep guests money they don't deserve. Boohoo