Scott Adams: Wireless Voice Calls are Obsolete(dilbert.com)
dilbert.com
Scott Adams: Wireless Voice Calls are Obsolete
http://dilbert.com/blog/entry/wireless_voice_calls_are_obsolete/
13 comments
Banks still like them, for some reason. Merchant accounts always ask for chargeback rebuttals by fax.
Because it still isn't trivial to hook up a machine to a jack and send documents to other people with one button press. (Try setting up a copier that is supposed to email PDF's over the LAN and see what I mean. It's at least 10x more complicated to get working.)
They certainly are obsolete. I'm nearly 40 and I managed to send no more than 2 faxes in my whole professional life. I don't seem to having done it once in the past 8 years.
Even when I do, I end up using an online service like http://www.hellofax.com/. Works really well!
They're definitely not obsolete, at least outside of technology companies. Many businesses use a fax machine on a daily basis to send documents and order forms, as it's much easier than scanning things and then emailing them.
Why aren't faxes obsolete?
They are.
The new, advanced use for your old fax line is as a platform for the new, dedicated POTS voice lines that are coming in to obsolete your unreliable legacy mobile phone...
(this is Scott Adams, after all)
They are.
The new, advanced use for your old fax line is as a platform for the new, dedicated POTS voice lines that are coming in to obsolete your unreliable legacy mobile phone...
(this is Scott Adams, after all)
"In my life, voice calls using cellphones fail more often than they succeed"
Well, thank God I don't live in the desolate wasteland that he does. I haven't had a problem with voice calls in years.
Well, thank God I don't live in the desolate wasteland that he does. I haven't had a problem with voice calls in years.
Try making a call on an iPhone in Midtown Manhattan, which is hardly a 'desolate wasteland'
Midtown Manhattan may have capacity problems, too many callers and not enough towers. But dropping calls in Queens at 7 AM, now that is too much (no iPhone, I might add, but good old Nokia, that has seen its first dropped call there. But yes, roaming in AT&T network).
The point of the article was that a confluence of factors come together to reduce the effectiveness of cell phone calls, not that the Cell signal results in failed calls each time. Though, that does certainly seem to be a problem in many areas of Redwood City, CA - which is clearly not in the "Desolate Wasteland" class.
Are these factors new, though? Because for a while there, cellphones seemed to be a working technology.
I have never experienced a failed call and neither had I ever heard that it is a possibility until just now.
Just hold it differently!
Edit: I guess I have to explain. Probability that a celebrity has an iPhone 4: 99%. iPhone 4 has known reception problems if you hold it wrong. Scott Adams complains about bad reception on his mobile phone. Therefore it seems probable that if he would hold it differently (or get a better phone), his complaints would be moot.
Edit: I guess I have to explain. Probability that a celebrity has an iPhone 4: 99%. iPhone 4 has known reception problems if you hold it wrong. Scott Adams complains about bad reception on his mobile phone. Therefore it seems probable that if he would hold it differently (or get a better phone), his complaints would be moot.
There are many other phones out there besides the iPhone 4 that have signal problems. Is Scott Adams famous? Sure-but that doesn't necessarily mean he's an Apple follower. If his article mentioned anything about the iPhone, it still wouldn't negate the points about other callers, low battery, ambient noise, etc.
The article does mention the iPhone; it says he has one. A quick search also shows that (a) when the iPad was introduced, he thought it was a useless in-between product; (b) he now owns one, and loves it. So, maybe not a follower, but definitely a repeat customer.
http://dilbert.com/blog/entry/the_amazingness_of_instant/
http://dilbert.com/blog/entry/the_amazingness_of_instant/
Had you read the article, you would've seen ``I have an iPhone'' which makes your math exercise pointless.
San Francisco is a particularly hostile environment for wireless devices. I've been to plenty of places where my bars are all lit up, but I can't get anything through.
San Francisco is a particularly hostile environment for wireless devices. I've been to plenty of places where my bars are all lit up, but I can't get anything through.
On the iPhone?
Dunno - here in good old Europe, mobile telephony still works.
Dunno - here in good old Europe, mobile telephony still works.
I haven't had a dropped call in years (on Sprint).
The problem with text messages is that you can't actually have a conversation. For example I just had a conversation with a friend of mine about the MIT network flow algorithm. Given the rapid and back and forth, the call lasted about 15 minutes. A text stream of the same content would have taken days. The real result is likely that one of us would probably have decided to simply stop responding.
The problem with text messages is that you can't actually have a conversation. For example I just had a conversation with a friend of mine about the MIT network flow algorithm. Given the rapid and back and forth, the call lasted about 15 minutes. A text stream of the same content would have taken days. The real result is likely that one of us would probably have decided to simply stop responding.
I was on Sprint for several years before picking up an iPhone 3G, and it's frustrating has heck. I rarely had a dropped call on my Sprint dumb-phone. In fact, it was so rare that when a call did drop, it was a memorable occurrence (at least for a few days). Now, dropped calls on my iPhone are a daily occurrence and a crap-tax to owning such a device.
So funny, and so true:
"When I get a text alert, it always makes me happy, even before I read the message. When my phone rings, I think, Uh-oh, what fresh hell is this?"
I hate phone calls, unless they are pre-arranged. Send me an email so you don't interrupt my train of thought.
So either turn off your phone, or glance at it and don't answer. Or find a way to filter calls.
My simple little Nokia flip phone lets me define ringing profiles. So my "bed" profile only rings for certain people. A "work" profile could do the same thing. Surely smart phones have at least that much filtering power.
My simple little Nokia flip phone lets me define ringing profiles. So my "bed" profile only rings for certain people. A "work" profile could do the same thing. Surely smart phones have at least that much filtering power.
Google Voice has done for my phone what TiVo did for my TV -- I no longer schedule around its whims.
It also helps that I can use voice to send SMS messages from my phone when I'm driving or whatever (I'll often use my computer or iPad to send and receive SMS messages when I'm working).
It also helps that I can use voice to send SMS messages from my phone when I'm driving or whatever (I'll often use my computer or iPad to send and receive SMS messages when I'm working).
I was going to say just this. I think voice calls in general are obsolete. Unless it's an emergency, email or text me and I'll look at it when I have time.
Weak signal seems very much like an American problem.
The biggest reason I hate voice calls is that they're random and surprising. I like to be ready for them. Texting, email, instant messages let me reply to them when I can or when I'd like to get to them.
Also, rather than say texting is better, as a CrackBerry user I'll call out BlackBerry Messenger as a much better alternative.
Also, rather than say texting is better, as a CrackBerry user I'll call out BlackBerry Messenger as a much better alternative.
Firstly, let's truncate this list:
1. Either one of you have a weak signal.
2. Either one of you are using an earpiece or headset.
3. The other person has a cell phone (delay problem).
4. Either one of you are multitasking and can't think.
5. Either one of you are in a noisy environment, such as Earth.
6. Either one of you get another call you have to take.
7. Either one of you have a dying battery.
8. Either one of you have a phone that drops calls for no good reason.
9. Either one of you are in a restaurant and isn't a jerk.
10. There is a child within 100 yards of either of you.
While each of these gripes are very legitimate, I don't think that they indicate the bell tolling for the end of wireless voice calling. It's very obvious that they both have their uses.
Voice calls work best when the environment is well suited for it: quiet place, clear signal, and lots of time/minutes to use. SMS is better for very short exchanges, keeping a record of conversations, or when your signal is unreliable(i.e. the other guy knows exactly what I said or doesn't, shouting through static doesn't help), or when speaking on a cell phone simply isn't appropriate(i.e. library).
Sorry Scott, but I have to disagree.
1. Either one of you have a weak signal.
2. Either one of you are using an earpiece or headset.
3. The other person has a cell phone (delay problem).
4. Either one of you are multitasking and can't think.
5. Either one of you are in a noisy environment, such as Earth.
6. Either one of you get another call you have to take.
7. Either one of you have a dying battery.
8. Either one of you have a phone that drops calls for no good reason.
9. Either one of you are in a restaurant and isn't a jerk.
10. There is a child within 100 yards of either of you.
While each of these gripes are very legitimate, I don't think that they indicate the bell tolling for the end of wireless voice calling. It's very obvious that they both have their uses.
Voice calls work best when the environment is well suited for it: quiet place, clear signal, and lots of time/minutes to use. SMS is better for very short exchanges, keeping a record of conversations, or when your signal is unreliable(i.e. the other guy knows exactly what I said or doesn't, shouting through static doesn't help), or when speaking on a cell phone simply isn't appropriate(i.e. library).
Sorry Scott, but I have to disagree.
"The worst offenders are the people in cars who don't have satellite radio, or books on tape, and they're just calling to make their drive less boring."
This, of course, triggers about half the list. Noisy environment, makes phones drop calls, sporadic week signals, and of course the other person is now multitasking.
The loss of these would be the perk of cell phone bans for drivers.
This, of course, triggers about half the list. Noisy environment, makes phones drop calls, sporadic week signals, and of course the other person is now multitasking.
The loss of these would be the perk of cell phone bans for drivers.
Some of the richest most productive calls I have ever made have been landline to landline. Talking cell to cell can be atrocious when you factor in delay, reception, and input issues but I would take those any day over trying to type on a tiny keyboard. It's a waste of time. Occasionally I use aim to send texts but to me that's more like messaging than texting.
A lot of the voice quality problems can be attributed to forcing cellphones to route through the PSTN[1] which is 8bit u-law 8kHz audio. That's a huge stretch from CD-quality audio--it used to be presumed the minimum required for voice to be understandable, and besides the u-law encoding, it's uncompressed. You would get much better audio quality by recording voice at a higher sampling rate and encoding it as a 64kbps MP3, which is the same bitrate as the PSTN and trivial for cellphone hardware to do; however, cellphones have to be able to call landlines and other cellphones, and the common point of connectivity (and so the lowest common denominator) is the PSTN. VoIP can use even better audio compression algorithms that result in audio quality far superior to anything you'd hear through the PSTN. For instance, this is why many reviewers of FaceTime report that activating it makes the audio quality of their call noticeably better, on top of all the niceties of the video stream.
It's not just humans that have trouble hearing at 8kHz 8-bit u-law--voice transcription software is remarkably more accurate when using a microphone on a computer recording at 44kHz 16-bit compared to over the phone. This is part of the reason, for instance, Google Voice transcription is nowhere near as effective as Dragon Naturally Speaking on your laptop, and never will be.
[1] http://en.wikipedia.org/wiki/Public_switched_telephone_netwo...
It's not just humans that have trouble hearing at 8kHz 8-bit u-law--voice transcription software is remarkably more accurate when using a microphone on a computer recording at 44kHz 16-bit compared to over the phone. This is part of the reason, for instance, Google Voice transcription is nowhere near as effective as Dragon Naturally Speaking on your laptop, and never will be.
[1] http://en.wikipedia.org/wiki/Public_switched_telephone_netwo...
It's not just the μ-law backend, though; it's also the codecs used on the cellphone network. For example, 3G GSM supports AMR-WB, which is apparently fairly good quality, but the carriers don't have to enable it. Some European carriers use it; but they have actual competition. I'm pretty sure AT&T, for one, limits their network to AMR, at half the bitrate.
FaceTime can do better because Apple is bypassing the carrier network altogether.
FaceTime can do better because Apple is bypassing the carrier network altogether.
I think FaceTime is VoIP; I was attempting to support the claim I made about VoIP.
He must be on AT&T.
I don't have these problems.
I don't have these problems.
I was on Verizon for 5 years and never had any of these problems...then BAM got the iPhone and everything for voice calls went to shit.
Why aren't faxes obsolete? Over 10 years since President Clinton e-signed the e-signature law into place. About 150 years since the first e-signature (over telegraph). Seems like an opportunity missed here.