Does anyone else find it ludicrous that they allow new subscriptions online, but not cancellations? Their FAQ asks me to call customer service to cancel, but when I call on a weekend, they ask me to call during regular working hours, from Monday to Friday.
Is there a reason, other than trying to retain customers by banking on their lethargy, for this kind of behavior?
Is there a reason, other than trying to retain customers by banking on their lethargy, for this kind of behavior?