You're implying that you knew how to hire and identify smart architects and provided them the right vision to build a good building.
There wouldn't be a counterfactual in your hypothetical scenario, but I'm confident that the difference between someone that got lucky and hired "smart" architects versus a visionary doing the same task would be drastic.
I'm actually curious what the Chess.com statement would be - they seem to have some bombshell that's coming soon. Also curious how Hans' will react to all of this.
I think the right approach for this is to make this program voluntary - not forced. If someone wants to learn more about customers, they can CHOOSE to do this. This just shows that DD doesn't trust their employees to care and have empathy.
It's unclear if these were private messages. It's possible these were posted on public channels. AFAIK, Slack doesn't allow companies/IT access to private messages unless there are legal implications.