Emotional Design Fail: I'm Divorcing My Nest Thermostat(nngroup.com)
nngroup.com
Emotional Design Fail: I'm Divorcing My Nest Thermostat
http://www.nngroup.com/articles/emotional-design-fail
1 comments
Having 2 nest thermostats in my house, I thought this might be an interesting article. However, I can't help but wonder if the writer just had a defective item. Did they ever try contacting Nest support? I've never had any of the problems that they are complaining about and in fact, you can adjust the temperature and your schedule on an iPhone! (I just checked). And of course there are thermostats at 1/3 of the price when they don't connect to wifi or learn your habits. That's precisely why the Nest costs more.