Thanks for sharing this; I've only skimmed it but it seems to hit some of the common issues right on the nail. Definitely a useful subject matter. Now we just gotta make the management read it ;-) I like the checklists and the questions to ask sections. The appendix also seems to ask relevant questions and provide proper guidance. I'd be interested to hear from a non-technical person to see what they think of it. Cheers
https://getaclue.me
Write about different things. At different times. Interested in intersection of software, business and people. Currently focusing on writing a JavaScript book.
Cheers for this post!!! Like finding more writers to follow =)