First of all you are a moron. The person had access to your account either by using a rat, key logger rat malware. Maybe you should first change your password and passwords to your email. Once someone logs into your amazon account they can see everything you ordered. Obviously changing your card which is on file is not that hard either along with your address. From there they hop onto live chat and well then your fucked. Why are you so bitchy about this, he logged into your amazon account and saw something to replace, he didnt miraculously find your order number.