Someone I know in the industry told me these changes were being planned before his tweets went viral, and that it was going to happen soon anyway (like the height restrictions change). I think the press credits the Flexport CEO too much for this. He's popular so his tweets went viral but it sounds like they were planning it already. (And that's why it was included in his tweet in the first place - he probably heard this change being talked about too with the people he was talking with.) I mean I'm glad his tweets called attention to it but I think the press makes the story sound too simplistic, like his tweets caused the change, when really the causation is: 1) the changes were being planned, 2) the industry was talking about it, 3) the Flexport CEO heard about it, 4) the Flexport CEO tweeted about it and that went viral, 5) the changes were implemented.