This might not be clear from the ad but the Lottery.com Backend Team is currently 100% remote! An amazing company to work for if you love working remotely yet collaboratively.
Hey guys, I'm another one of the creators of the site.
This is great feedback. One of the goals was to save developers time, or even let support teams, product managers, or other non-techies manage the entire help system. That's a big reason why we hosted it.
Do you think we could do a better job of making that clear?
We know that developers can always make their own bespoke system that will be customized to their own needs. But that takes developers, and time, that could be better spent on features or bugs...