The people who do not work at IT usually think that we don't do anything, or chatting away all day. Because we are always writing stuff on keyboard whenever they came. We CAN'T be working all that time so we are "chatting"
When they call for their problems while we try our best to help them in a nice fashion but because we don't personally go there and meddle with their computers we become the bad guy.
I think charlie stross's analogy of the IT department with the secret services is correct: when things go correct nobody notices us and when they don't we are the first to be called and blamed for. And has to spend nights to fix it whether it is an user fault or not. What we do is quite black ops to those outside of it, because they are on the end result: their internet connection/software/hardware is working or not.
As an IT guy, I have several projects that has to be finished by xmas and I don't have time to hold hands and/or cry why they are hating us, if they are.
because nobody likes to be treated like a four year old, I personally hate ubuntu's approach on this: "THIS IS GOOD FOR YOU! USE IT! WE KNOW WHAT'S BEST FOR YOU".
Unity might be the next big thing in the desktop environment phenomena but forcing it down through our throats is very obnoxious.
I had great hopes for this release. The fglrx drivers are fething up the "shiny" gnome 3 desktop environment, not to mention I haven't seen anything great about it either -which I am coming to that shortly. MATE is... same as gnome3, I haven't seen anything special about it either. As for gnome 2, why I cannot add widgets to taskbars blows my mind...
As far as I can see, and ironically, these new releases have less usability than their older and "geekier" versions. I mean back in linux mint 9 I could find compiz settings in 2 clicks. Now I cannot even see a compiz settings button anywhere. I mean, what the hell was wrong with my rotating cube desktop? Sure, it wasn't breaking any "productivity increase" reports but it made me happy to work with my linux box, not to mention all of the mac & win people looking with envy to these effects which my pieceashit netbook can pull off while their overpowered books can't.
Two popular distros (I mean ubuntu and linux mint currently) had created an end goal it seems: "We want to be the mac of the linux world!". In the old days it was "we want to be the windows of the linux world" and this decision killed kde4. But the correct direction is to be an unique experience. Compiz did that, and as far as I can see none of the big mothers of the software world (yes I am looking at you m$ and apple) has a similar software to that!
When they call for their problems while we try our best to help them in a nice fashion but because we don't personally go there and meddle with their computers we become the bad guy.
I think charlie stross's analogy of the IT department with the secret services is correct: when things go correct nobody notices us and when they don't we are the first to be called and blamed for. And has to spend nights to fix it whether it is an user fault or not. What we do is quite black ops to those outside of it, because they are on the end result: their internet connection/software/hardware is working or not.
As an IT guy, I have several projects that has to be finished by xmas and I don't have time to hold hands and/or cry why they are hating us, if they are.