There are still a couple of issues Brian brought up you haven't addressed.
The main one being the hubris of the copy on your security page. Declaring users data to be uncompromisable then justifying this by listing mostly physical restrictions to the datacenter seems to ignore rather the larger security issues for web-based applications. A firewall and latest security patches do not make one immune.
His other peeve seems to be the perceived bullshit of your support team saying they replied to his initial complaint when it appears (at least to him) that they had not, then putting the blame for this on his spamfilters.
The main one being the hubris of the copy on your security page. Declaring users data to be uncompromisable then justifying this by listing mostly physical restrictions to the datacenter seems to ignore rather the larger security issues for web-based applications. A firewall and latest security patches do not make one immune.
His other peeve seems to be the perceived bullshit of your support team saying they replied to his initial complaint when it appears (at least to him) that they had not, then putting the blame for this on his spamfilters.