Congrats on launching! As someone whose parents have been increasingly having eye issues in the past few years, this is a godsend. So excited to see how the product continues to develop!
This is great, guys! I have IBS, and there's always been a lack of research-backed options for alleviating symptoms besides the low-FODMAP diet. I actually have a friend who has tried this program and has had tremendous results, and it's cool to see that there's another app for broader purposes. Wishing you guys luck!
Hmm... I'm seeing that it links to mailto:[email protected] - are you referring to the "Contact Us" at the very bottom of www.mightyhealth.com/gift, or somewhere else?
Coaches interact with the members every day. The vast majority of our coaching touchpoints are asynchronous -- either checking in or replying to members via SMS, or configuring member's daily plan (step goals, exercise videos, lessons, etc.). As you can imagine, we've spent quite a bit of time building out tooling on our back end to scale the coach to member ratio while still being able to provide personalized, human service.
Wow, thank you for sharing your personal experience and such a thoughtful response. We'll definitely take your concerns into account as we continue to improve the product.
100% agreed that the underlying issue is not knowing what to do, but rather more psychological aspects such as who you spend time with, environmental factors, self-esteem, and discipline. Our medical co-founder Dr. Chang is a psychologist by training and constantly emphasizes this. One direction I'd personally like to see our product go in is increasing our sense of community and what it means to be "Mighty." Much like the strong online community you see from apps like Peloton and Strava, but with more of an angle of shared physical and emotional self-care. As you mentioned, this is not necessarily a technological solution, but rather one of how we create the right culture and environment for our members to succeed.
That's a great question. We're definitely seeing a large shift toward the consumerization of healthcare in the US -- especially starting with product/services that folks are already accustomed to paying out of pocket for (i.e. therapy, home testing kits, meditation, certain drugs). Similarly, Mighty Health is meant to be aligned with services like personal trainers, nutritionists, and gyms.
Yes, we only focus on people over 50! It's in the sub-headline of our site, but we could make it a lot more prominent / repeated throughout -- thanks for the feedback. All of the exercises in our app are specifically designed for that age range. Looking forward to hearing what your mom thinks of our program!
Yes, absolutely! At the start of the program, we ask about nutritional preferences / restrictions, and the coach can also hop on a call to clarify anything.
Thanks! Great question. Our coaches are trained to help members develop habits (using a framework similar to Atomic Habits or The Power of Habit) -- to successfully create or replace a habit, you need a trigger, the routine (in our case, the workout or eating well), and a reward. At first, the coach's SMS prompts serve as the trigger, but over time we help members establish their own triggers in their environment (post it notes around the house, associating a workout with finishing a specific meal). Similarly, the coach is at first the reward (insight on your meals, shoutouts in your support group) but members learn to embrace other intrinsic rewards like the great feeling of accomplishment you have at the end of a well balanced day.
Yes, that's a great idea. Live video would have even more of a community feel--plus, we could probably capture and edit the streams into re-usable workouts for the future.
We'd love to integrate with provider medical records in the future, but sadly there are very few incentives in a fee-for-service environment. For now, members can just check things off or "postpone" if our cadence is off.
Thanks! We've been working hard on developing our new workout videos, especially since everyone's been stuck at home with little to no equipment recently. Soup can curls look a little funky, but are still effective!
Thanks for the idea! Definitely something to consider for the future, though we'll need to bring on a few experts to develop the content and pathways first. We've seen online solutions like https://donefirst.com/ but that seems like a more pharmaceutical approach.