Sorry to hear you don't trust us. Is there anything I can clear up, or any questions I can answer? Feel free to email me directly - faisal.misle(at)rackspace.com. I'd love to hear any feedback/questions/concerns.
Hi there. I work at Rackspace and would like to try to help. Can you send your account number and/or ticket numbers to my team at [email protected]? I'll personally look into this for you. Thank you!
We have a once click Orchestration install of OwnCloud that will install and fine tune your server according to their best practices and specifications,. We also have a developer+ program where you can get $50/mo for 12 months in credit to try us out (developer.rackspace.com/signup)