eemikula

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vor 10 Jahrendiscuss

I can't help but wonder if this isn't about the author misinterpreting the job of the "IT Guy." If he insists that the title is "Systems Administrator" or "IT Professional" rather than "IT Guy," maybe that's because help desk stuff specifically isn't his job, and the non-technical writer here doesn't understand the distinction. It would certainly explain both his overworked state and his reaction to being asked questions.

eemikula

vor 11 Jahrendiscuss

The argument usually goes that some people deserve to be paid more than others based on more specialized skills, more experience, etc. That it's unfair to be paid the same as someone who's doing a more entry-level position than yourself.

This is not my argument, but it's what I've been told when I've had this discussion before.