Oh, I found "make text smaller" under view. But this is context sensitive and not global. So now I have different conversations with different sized font. Who is designing this product?
Yikes. What I liked about the previous version of skype was the relatively streamlined real estate. This version looks like a suburban mini mansion. On my macbook the new layout takes up half of the screen. Normally this would not be a problem if you can actually change the settings, font size, styling, or something. Haven't found out how to do that yet.
Rule of thumb for designers: Whitespace is your friend. But using it doesn't guarantee that your interface will be better.
I'm really not sure how this is relevant to a company that has over 15,000 employees (non retail). If you've done any work for apple or their HR department you would most certainly know it's not run like a startup.