Funny you should mention that. I wrote this story, and Jeff spoke about Blizzard specifically (in a clip that didn't make the cut - lord that story was long already). Paraphrasing heavily, he said that they're one of the companies currently exerting the tightest control -- but that they're also one of the best companies in the world for taking an incredibly complex game experience and making it available and accessible to, as commenters above point out, 25 random people on a moment's notice. He saw it as one thing following from the other.
Jabavu, put me on your contact list. I wrote this story on Jeff; VentureBeat cares about indie games, and I'd be glad to take a look at yours. I can never make any promises - everything has to compete for limited bandwidth - but I'm always glad to look over something new (and preferably good). Contact info here: http://venturebeat.com/author/heather-newman