We love the constructive criticism, however we would like to ask that you stick to facts when claiming something:
"Speaking of anonymity, there are also no corporate registration records for "Bitspend LLC" in Florida "
If you did a simple business title search on the FL sunbiz site, you would find Bitspend LLC listed, right at the top :)
As far as your other concerns, we are able to admit that where the site is at this exact moment is not where it should be. We promise to have it up to your standards by end of week!!
Hey Guys, this is Jessica from Bitspend :) I want to cover a few things.
1. Yes, there is a lot wrong with the site right now - including the order form. We had been working all week on the new site, including an automated order-form, and at 4AM this morning we had major issues with the server. Since we had already publicized our launch, we chose to put together what we could for today as we fix the issues that broke the "real" site. We know the site right now is not what it should be - and its killing us too! We promise to have it all fixed shortly.
2. About our contact information. Within the week not only will we have 800 numbers for you to call for support, but we will also have our office address available, and invite anyone in our area to come in and check us out themselves.
We are aware that what we are doing will take time to build trust in the community, and we will go above and beyond to make sure we earn it. We will continue to work on ways to improve our service to you, and to expand our offerings.
We have a long road ahead, just as the Bitcoin economy itself does. We plan on making the most out of it and providing you all with a way to purchase ANYTHING(Legal!!) with Bitcoins.