On Delta, you can change the URL of your boarding pass and get someone else’s(medium.com)

69 pointsby freialobovor 12 Jahren3 comments

On Delta, you can change the URL of your boarding pass and get someone else’s

https://medium.com/@thedanigrant/need-a-last-minute-flight-45af88ec8df3

3 comments

This is basically what weev found out about AT&T that got him put in jail.

trouncevor 12 Jahren

That's one of the best examples of a content-free apology from customer service I've seen. Too often, the responses you get are apologetic, polite, and completely fail to address the specific issue you raised.

moonkavor 12 Jahren

It's ok, Delta is on it! Looks like there are some good action items coming from this.

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