Why forums are a bad tool for customer support(mikeyd.com.au)

1 pointsby mopokevor 13 Jahren1 comments

http://www.mikeyd.com.au/2013/10/10/why-forums-are-a-bad-tool-for-customer-support/

1 comments

sgt101vor 13 Jahren

Ok - we did a study that found each post is read by >100 people; how many email exchanges reach those numbers?