Bank of America adds someone to my account

12 pointsby petegrifvor 13 Jahren5 comments

Imagine my surprise when my wife logs into our 'secure' BofA online banking site and discover that (i) I am not longer on the account but that (ii) someone I have never heard of is now a named account holder. Never fear, however, because when I reported this disturbing fact to BofA then assure me that they have people working on such account problems 9-5 Monday to Friday. Good to know. I can now relax for the remainder of Sunday.

4 comments

[deleted]vor 13 Jahren

ig1vor 13 Jahren

Have you called their fraud line ?

_ologyvor 13 Jahren

Good ol' maliciously incompetent B-of-A!

Questioneervor 13 Jahren

I would report this to any other financial services you may use, including your employer. While it could be a simple hack and drain, there could be more going on.

petegrifvor 13 Jahren

Absolutely right.

Questioneervor 13 Jahren

Would you be willing to follow-up for us? Positive/Negative ramifications, lessons learned?