Thank you Team Treehouse for starting days off with a smile and going beyond expected.
..Amazed by the friend-like fast responses.
Team Treehouse is an excellent service that teaches web design through videos. I signed up as I am a non-technical entrepreneur who have been meaning to learn how to code, or to even develop more understanding at the least. Life has been very busy as my luxury vehicle export company is wrapping up for the year and I haven't had much of a chance to really go in depth with the videos and I noticed my subscription had automatically renewed. I wrote a simple email asking if I could put my account on hold and request a refund. This is the response I received --
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Hi Mike!
No problem :) Per your request, your account is paused until March 31st. On that date it will automatically unpause unless you login and extend the pause duration, cancel, or unpause your account. Get in touch with us if you need our help!<p>Attached is a copy of your receipt :) I also show that you barely used your account in December, so I added a 50% off credit that will be applied to your subscription fee when you unpause your account.Let me know if you have any questions!
Thank you Team Treehouse for starting days off with a smile and going beyond expected.
..Amazed by the friend-like fast responses.
Team Treehouse is an excellent service that teaches web design through videos. I signed up as I am a non-technical entrepreneur who have been meaning to learn how to code, or to even develop more understanding at the least. Life has been very busy as my luxury vehicle export company is wrapping up for the year and I haven't had much of a chance to really go in depth with the videos and I noticed my subscription had automatically renewed. I wrote a simple email asking if I could put my account on hold and request a refund. This is the response I received --
---------------------------------
Hi Mike!
No problem :) Per your request, your account is paused until March 31st. On that date it will automatically unpause unless you login and extend the pause duration, cancel, or unpause your account. Get in touch with us if you need our help!<p>Attached is a copy of your receipt :) I also show that you barely used your account in December, so I added a 50% off credit that will be applied to your subscription fee when you unpause your account.Let me know if you have any questions!
Thanks for being a member :)
Best,Elizabeth