The science of customer service: emoticons make 84% more users happy(uservoice.com)
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The science of customer service: emoticons make 84% more users happy
http://www.uservoice.com/blog/entries/emoticons-customer-service-data/
1 comments
I must be in the minority, i hate emoticons, especially considering they are different on different platforms, Android, iOS, WP, FB, Msn..on & on...