Are all the MS Zunes dying?(gizmodo.com)
gizmodo.com
Are all the MS Zunes dying?
http://gizmodo.com/5121311/30gb-zunes-failing-everywhere-all-at-once
16 comments
12pm day before New Years
My zune resets in the dark
The loading bar
Logo screen is freezing
My music is sleeping
I am numb
Press up and back it isn't working
It just lies there on the couch
Microsoft went down to Charlotte
They're not home to fix this bug
And we wait
For the next bugfix
I'm feeling more alone
Than I ever have before
It's a brick and I'm drowning slowly
My zune's a ghost and I'm headed nowhere
It's a brick and I'm drowning slowly
I call tech support at 12:30
I pace around phone lines are busy
Then I plug it in nothing happens
This shitty gift that I got
Can't you see
It's not me you're dying for
Now I'm feeling more alone
Than I ever have before
It's a brick and I'm drowning slowly
My zune's a ghost and I'm headed nowhere
It's a brick and I'm drowning slowly
As Hours went by
It showed that it was not fine
They told me, "son, it's time to tell the truth"
It broke down, and I broke down
Cause I was tired of waiting
Let the power drain
For the moment we're alone
Yeah Its alone
I'm alone
Now I know it
It's a brick and I'm drowning slowly
My zunes a ghost and I'm headed nowhere
It's a brick and I'm drowning slowly
Its so irreverent it hurts. Upvote for balls.
Thinking about this - I bet it's a Leap Year issue (some dumbass set a "days in the year" upper bound at 365 days) and since it was first released in 2006, this would be the first time it has occurred.
It's odd that it's only affecting the 30GB version though. I would expect the software to be the same unless one version was just manufactured with different software.
i wonder if the leap second could be a catalyst, especially if the zune 'year' is really just a collection of seconds sectioned into 'days' meaning december 31st is an anomaly that has been encoded with 1 extra second.
http://www.npr.org/templates/story/story.php?storyId=9888226...
that wouldn't explain why it's only on the 30 though.
http://www.npr.org/templates/story/story.php?storyId=9888226...
that wouldn't explain why it's only on the 30 though.
This isn't great news for Microsoft. All of their "flagship" products have a terrible reputation right now:
Vista - not worth the upgrade (I use Vista on one machine and don't really see a big issue with it either way).
Xbox 360 - Red ring of death problems
Zune - Apparently hit by a date bug
Vista - not worth the upgrade (I use Vista on one machine and don't really see a big issue with it either way).
Xbox 360 - Red ring of death problems
Zune - Apparently hit by a date bug
Does the 360 really have a terrible reputation right now? I rarely hear about RRoD problems anymore in the sphere these days.
I still like the 360 (games) over the wii and ps3, but console itself is still plagued with problems; most recently related to the latest xbox live update
MS still seems to care more about meeting the shipping date than it does about quality
MS still seems to care more about meeting the shipping date than it does about quality
If they cared about meeting the shipping date, Vista would have been way worse than it is.
I bought my unit on boxing day 2007, so just over a year now I've had my 360 and no RRoD problems so far knock on wood
Out of all my 100+ friends on xbox live, I can only recall 2 having the problem (or at least telling people they had the problem). They had older units (early 2007 ish) and MS fixed it within a couple weeks - for another friend who had 2 faulty units they just gave him a new elite and apologized for his problems.
Out of all my 100+ friends on xbox live, I can only recall 2 having the problem (or at least telling people they had the problem). They had older units (early 2007 ish) and MS fixed it within a couple weeks - for another friend who had 2 faulty units they just gave him a new elite and apologized for his problems.
The new units are a lot more reliable.
I wouldn't say the Xbox 360 has a terrible reputation. It's crushing the PS3 in unit sales, plus Xbox Live Arcade is monetizing like crazy. It does have quality issues (I'm on my 3rd) but Microsoft handles them so well, and the box is so great, that it doesn't seem to matter at all.
In terms of reliability, the Xbox 360 does have a terrible reputation. Everyone who owns any console knows what "RRoD" means - Can you tell me what the failure response for a PS3 or a Wii is?
Reliability is not what most people look for when buying a console, so I don't think it hurts their sales terribly; but all of these problems cannot be good for Microsoft's bottom line.
I'm on my second 360, and other than the terrible phone support, their RMA process is decent. But when I bought my 360 I knew that this might happen because of all the other reports of RRoD out in the wild.
Reliability is not what most people look for when buying a console, so I don't think it hurts their sales terribly; but all of these problems cannot be good for Microsoft's bottom line.
I'm on my second 360, and other than the terrible phone support, their RMA process is decent. But when I bought my 360 I knew that this might happen because of all the other reports of RRoD out in the wild.
I work at a video game company with lots of video game geeks. I can say honestly that my coworkers have had more problems with Wii's failing in the last year than Xboxes.
Yeah, but at the same time, you don't hear about that. Memes didn't form around that. So the Xbox's reputation is worse than the Wii's - very possibly unfairly so, but that's how reputation works.
It's not unfair, the Xbox was a hell of a lot worse for a while there. The vast majority of the initial batch ended up bricked. They might be better now, but I expect if Wii has the large scale problems Xbox did you'll hear about it.
But you bought one. Why is that? Everyone I know who knows about the RRoD issue buys one anyway. People who don't know don't seem to care about consoles. It's curious to me.
I bought one too, and I knew about the issue. PS3 was too expensive for my blood and I prefer XBox games over Wii games. I also knew that MS wasn't being an ass with returns. Mine has held up so far though, so I don't know firsthand.
I bought one too, and I knew about the issue. PS3 was too expensive for my blood and I prefer XBox games over Wii games. I also knew that MS wasn't being an ass with returns. Mine has held up so far though, so I don't know firsthand.
They buy them because they're really an awesome console. Microsoft has been the leader in online connectivity since the original.
This is exactly the answer. I wanted a gaming console, and the 360 is the one with all the games. I have a Wii as well, but it only gets turned on when my parents are over and want to bowl.
Xbox live is pretty nice as well; I'm not a huge fan of the "New Xbox Experience", but I can appreciate that they've put a lot of effort into it.
Xbox live is pretty nice as well; I'm not a huge fan of the "New Xbox Experience", but I can appreciate that they've put a lot of effort into it.
I have a Wii too, and I buy a few games like Mario Kart or Zelda that are exclusively for it. But any game that's on both systems, such as Rock Band, I purchase on the Xbox. The high def graphics alone are enough to ensure that.
I'm not a fan of the new experience either in one respect: if you're going to force me to choose an avatar (which is annoying) at least make a creator as good as Nintendo's. I find myself unable to make reasonable approximations of anyone I actually know. Also I don't care for where it starts you out now, on that little shopping area. Other than that I find it generally a more efficient navigation system.
Also, Worms on XBL Arcade cost $5 and is my favorite game ever.
I'm not a fan of the new experience either in one respect: if you're going to force me to choose an avatar (which is annoying) at least make a creator as good as Nintendo's. I find myself unable to make reasonable approximations of anyone I actually know. Also I don't care for where it starts you out now, on that little shopping area. Other than that I find it generally a more efficient navigation system.
Also, Worms on XBL Arcade cost $5 and is my favorite game ever.
I'd like to add into the mix of console debate, as a Nintendo fanboy, that their "purchase games online" strategy fell really sadly flat. Back when it launched, the promise of an unlimited back library was really incredible. People thought it was a new era for gaming. Then the Wii Library (or whatever it's called) turned out to be pay-per-game, and they released games slowly (despite the games being basic emulator roms), and they were angling it as a counter to the XBox Live Arcade. Original content versus oldies which are free online.
The Wii has a lot of potential. I think that the control scheme is second-to-none, and that after Mario Galaxy (which showed just how effective it was) we ought to have seen a proliferation of good third-party add-ons. As it is, Nintendo is carrying the console itself, but it's proven itself fallible. It's still the single best game developer in the world, and its design team is head-and-shoulders above the competition. But the rest of the company isn't quite as top-notch, and it shows, and it unfortunately means Nintendo's ridiculous advantage over Sony and Microsoft is being entirely wasted.
The Wii has a lot of potential. I think that the control scheme is second-to-none, and that after Mario Galaxy (which showed just how effective it was) we ought to have seen a proliferation of good third-party add-ons. As it is, Nintendo is carrying the console itself, but it's proven itself fallible. It's still the single best game developer in the world, and its design team is head-and-shoulders above the competition. But the rest of the company isn't quite as top-notch, and it shows, and it unfortunately means Nintendo's ridiculous advantage over Sony and Microsoft is being entirely wasted.
I have wondered why that back catalog isn't much larger. You would think it would be trivial for them to slap every game they made on there, plus license entire catalogs from other companies, given that they're just roms.
Their online gameplay was half-baked from the start. The day I got my Wii (2 days after it launched) I also bought Madden, only to end up pissed when I realized there was no online connectivity. It took forever for that stuff to actually work, though I will say that now that it's there, and unlike Xbox it's free, it's pretty nice.
Their online gameplay was half-baked from the start. The day I got my Wii (2 days after it launched) I also bought Madden, only to end up pissed when I realized there was no online connectivity. It took forever for that stuff to actually work, though I will say that now that it's there, and unlike Xbox it's free, it's pretty nice.
Beating the PS3 doesn't say much though.
If only a better manufacturer entered the hardcore console market. Apple? Google? Anyone? Having a choice of 2 just sucks.
If only a better manufacturer entered the hardcore console market. Apple? Google? Anyone? Having a choice of 2 just sucks.
Has there ever really been more than 2? It's a tremendously tough market to succeed in. It's seriously impressive that Microsoft has been able to get into 2nd place for 2 straight generations now, and this time third place isn't even close to them.
Not to mention, what more could you want in a console? Both seem to be able to provide games all the horsepower they need to do whatever developers can dream up at this point. They're tremendously extensible platforms. The Xbox 360 even uses USB ports, meaning you can develop whatever hardware you want for it with ease, as Rock Band and company have.
I would say that the state of console gaming now has less to do with them than the game developers.
Not to mention, what more could you want in a console? Both seem to be able to provide games all the horsepower they need to do whatever developers can dream up at this point. They're tremendously extensible platforms. The Xbox 360 even uses USB ports, meaning you can develop whatever hardware you want for it with ease, as Rock Band and company have.
I would say that the state of console gaming now has less to do with them than the game developers.
I recently made the choice - PS3 or Xbox. I bought the Xbox. My main reason though was that I just didn't want a useless bluray player for the extra cost.
I just wish sony and ms would do gaming, and do it well rather than foray into "taking over the living room", videos, media etc etc.
Agreed about extensibility etc though, the xbox seems to have got that one right. Guitar hero was one reason I bought my xbox.
I still feel slightly dirty having things with "microsoft" written on them in the house though :/
Maybe with the next playstation they'll just go back to making a good games console instead of trying to push bluray.
Shame sega and atari fell so early on though.
Just realized I'm writing in weird disconnected sentences - I'll never make a blogger.
I just wish sony and ms would do gaming, and do it well rather than foray into "taking over the living room", videos, media etc etc.
Agreed about extensibility etc though, the xbox seems to have got that one right. Guitar hero was one reason I bought my xbox.
I still feel slightly dirty having things with "microsoft" written on them in the house though :/
Maybe with the next playstation they'll just go back to making a good games console instead of trying to push bluray.
Shame sega and atari fell so early on though.
Just realized I'm writing in weird disconnected sentences - I'll never make a blogger.
You know, I use my Xbox every day, but usually not for games. I canceled cable, and now download all of the shows I like via Bittorrent (through RSS, so they come in automatically) and stream them. I use PCs in my other rooms (especially the exercise room) so all of my content is accessible anywhere. I'll also use the Xbox to spin tunes when we have people over or I'm cleaning or whatnot. So yeah, I love the media streaming features.
I also occasionally watch the MSNBC in the Media Center part, but man is that an awful experience. It's really buggy at times, and I have an insanely fast internet connection. I can't imagine what it's like for the average user.
I also occasionally watch the MSNBC in the Media Center part, but man is that an awful experience. It's really buggy at times, and I have an insanely fast internet connection. I can't imagine what it's like for the average user.
That's a really neat feature of the 360. I think it's an excellent media center.
At the same time, I agree with the ancestral poster: I wish that Microsoft and Sony held more reverence for gaming. I say this as somebody who wants to be a game developer: right now, gaming is easily the most disregarded artistic medium. Most games are sequels or spin-offs or rip-offs, have been for two generations. There are some games that rise to the top - the Katamari series and Shadow of the Colossus both showed, on a mediocre system, just how hilarious/moving a good game can be - but even most of the top-name games are awful. The writing and character graphics of Fallout 3 made me cringe on quick glance.
Part of it is that games have become a generic commodity. You have the shooter genre, the RPG genre, the sports genre, the racing genre, and games compete to be the best of each every generation, and it's always the same groups competing. You don't have this treatment of a game as an art form.
Unlike movies where you start off in theaters, unlike TV shows which start off as incremental releases, with games the release is the release and that's the only release. Games lose their mysticism an hour after they've launched. It's terribly demeaning of the entire medium, the way things stand right now. And it hurts both the developers and the consumers to have games treated so matter-of-fact. It kills something that ought to be magical.
At the same time, I agree with the ancestral poster: I wish that Microsoft and Sony held more reverence for gaming. I say this as somebody who wants to be a game developer: right now, gaming is easily the most disregarded artistic medium. Most games are sequels or spin-offs or rip-offs, have been for two generations. There are some games that rise to the top - the Katamari series and Shadow of the Colossus both showed, on a mediocre system, just how hilarious/moving a good game can be - but even most of the top-name games are awful. The writing and character graphics of Fallout 3 made me cringe on quick glance.
Part of it is that games have become a generic commodity. You have the shooter genre, the RPG genre, the sports genre, the racing genre, and games compete to be the best of each every generation, and it's always the same groups competing. You don't have this treatment of a game as an art form.
Unlike movies where you start off in theaters, unlike TV shows which start off as incremental releases, with games the release is the release and that's the only release. Games lose their mysticism an hour after they've launched. It's terribly demeaning of the entire medium, the way things stand right now. And it hurts both the developers and the consumers to have games treated so matter-of-fact. It kills something that ought to be magical.
My wife and I are just about to cancel our cable in favor of Netflix (both DVD and streaming) + the odd Bittorrent to fill in the gaps while TV gets its act together. Saving $50 a month pays back an XBox 360 pretty quick (plus I asked for cash this Christmas to defray this expense).
I've been gunning to cancel cable for about two years now, without blowing a wad to do it (ideally I want to come out ahead within a year); early adopters who don't want to spend a ton should start looking at what they actually use the TV for, consider what they watch and where they can find it, and start running the math. Now if I could just get some sort of decent fiber-based internet...
I've been gunning to cancel cable for about two years now, without blowing a wad to do it (ideally I want to come out ahead within a year); early adopters who don't want to spend a ton should start looking at what they actually use the TV for, consider what they watch and where they can find it, and start running the math. Now if I could just get some sort of decent fiber-based internet...
You won't miss cable unless you're a sports fan. The Stanley Cup finals are pretty much the only time I'll find myself looking for somewhere to watch live TV.
I don't even bother with Netflix. You can download any new releases, often before you can find the DVDs (especially during Oscar season, when all of those screeners end up leaked) and full seasons of any TV shows. You do usually miss out on the commentary though if you're into that.
I don't even bother with Netflix. You can download any new releases, often before you can find the DVDs (especially during Oscar season, when all of those screeners end up leaked) and full seasons of any TV shows. You do usually miss out on the commentary though if you're into that.
At the risk of sounding like a quaint, out-of-touch old man, I would actually prefer that it be at least mostly fully legal. If everybody freeloads, nobody makes Futurama or Pixar movies. As much as I believe in, love, and participate in open source software, I believe the forces that enable open source software scale poorly to other fields.
>All of their "flagship" products have a terrible reputation right now
You're ignoring Office, SQL Server, Exchange, .NET, and SharePoint, among others. Your list of 3 "flagship" products is quite selective.
You're ignoring Office, SQL Server, Exchange, .NET, and SharePoint, among others. Your list of 3 "flagship" products is quite selective.
I should have said consumer products. I should have also included Internet Explorer on my list.
Microsoft's response is great:
Q: What fixes or patches are you putting in place to resolve this situation? This situation should remedy itself over the next 24 hours as the time flips to January 1st.
Q: What's the timeline on a fix? The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.
Q: Why did this occur at precisely 12:01 a.m. on December 31, 2008? There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.
Q: What is Zune doing to fix this issue? The issue should resolve itself.
http://gizmodo.com/5121822/official-fix-for-the-zune-30-fail
Q: What fixes or patches are you putting in place to resolve this situation? This situation should remedy itself over the next 24 hours as the time flips to January 1st.
Q: What's the timeline on a fix? The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.
Q: Why did this occur at precisely 12:01 a.m. on December 31, 2008? There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.
Q: What is Zune doing to fix this issue? The issue should resolve itself.
http://gizmodo.com/5121822/official-fix-for-the-zune-30-fail
almost certainly some time-related software glitch. so microsoft will be able to fix it with a patch, and everybody will be happy again.
this reminds me of the first year i was using windows 95. i just happened to be awake one night at 2:00am when the daylight savings time change kicked in, and the computer dutifully changed the time to 1:00am. cool, i thought. then, an hour later, when it was 2:00am, once again it reset the clock to 1:00am. and so on, and so on ...
microsoft issued a patch a few days later, and all was well.
this reminds me of the first year i was using windows 95. i just happened to be awake one night at 2:00am when the daylight savings time change kicked in, and the computer dutifully changed the time to 1:00am. cool, i thought. then, an hour later, when it was 2:00am, once again it reset the clock to 1:00am. and so on, and so on ...
microsoft issued a patch a few days later, and all was well.
More here - http://gizmodo.com/5121311/reports-30gb-zunes-failing-everyw... not good news for Microsoft and even worse news for those that have 30GB Zunes
If a Zune dies in the forest, and nobody owns one, does Microsoft still hear the bloggers complain?
John Gruber wrote:
> Last night, between midnight and 2 am, all 30 GB Zunes in the world apparently broke.
I stared in wonder. They sold thirty Zunes!? Then I figured it out. I need more coffee.
> Last night, between midnight and 2 am, all 30 GB Zunes in the world apparently broke.
I stared in wonder. They sold thirty Zunes!? Then I figured it out. I need more coffee.
Ha, I'm pretty sure they sold at least 50.
This title led me to believe this was about market-share not some publicity glitch.
Well I think they are dying! I mean I can't make fart noises with it - MeH!
Well I think they are dying! I mean I can't make fart noises with it - MeH!
Some guy on Reddit thinks he has a solution see http://www.reddit.com/r/technology/comments/7mnmo/zune_fix_g...
Turns out this may only be a temporary fix...
The solution is to "wait until tomorrow".
Quite embarrassing... but thankfully benign.
http://zuneinsider.com/archive/2008/12/31/30gb-zune-issues-o...
Quite embarrassing... but thankfully benign.
http://zuneinsider.com/archive/2008/12/31/30gb-zune-issues-o...
Does a blue screen accompany the freeze by any chance?
No, just the way a beach ball doesn't show up on my iPod, which I have to reset every few days.
I should know better on a thread of mostly Zune users eh? ;) Truthfully, my iPhone acts up sometimes. The browser randomly crashes, and I'll occasionally need to reset when it freezes. It's nothing bad enough to cause me to want to switch, but it does happen.
A thread full of Zune users? So that's why there are so few messages ;-)
Now, seriously, that's a sign of pretty bad QA to let the device almost brick itself (there is the hard reset fix) because of a buggy firmware update.
Now, seriously, that's a sign of pretty bad QA to let the device almost brick itself (there is the hard reset fix) because of a buggy firmware update.
I'm surprised they've stuck with the tagline "Experience the Social".
Having a buggy mp3 player that crashes at the same time for everyone brings you all closer together. That's the social element. Then presumably you discuss music, make friends etc while ms releases a patch.
mine is working great. i've never had an issue with it. best purchase i've ever made from woot.com :D
how appropriate...a message board about zunes, not working.
Both of them?!
What does this have to do with hacker news...
Because a certain contingent likes to see Microsoft mess up?