Doctors Say ‘I’m Sorry’ Before ‘See You in Court’(nytimes.com)
nytimes.com
Doctors Say ‘I’m Sorry’ Before ‘See You in Court’
http://www.nytimes.com/2008/05/18/us/18apology.html?_r=1&adxnnl=1&oref=slogin&partner=rssuserland&emc=rss&pagewanted=all&adxnnlx=1211130296-/4FiKXpddteqcHfzxmsIrA
4 comments
Short version: USA rediscovers common sense and humanity.
Here's my take: treating a wronged person as a human, opening a discussion and offering reparations is likely to make them less angry and litigious, as compared to stonewalling and denying everything. This news is brought to you by some American hospitals.
Well, but how are lawyers going to make money If people quit suing each other?
Honesty is the best policy. Who'd thunk it?
If you apologize sincerely, the victim will be less angry? Really? You're kidding, right?
That's great taht you're posting this here - THANK YOU.