Why Gmail needs a way to schedule e-mails for future delivery(itworld.com)
itworld.com
Why Gmail needs a way to schedule e-mails for future delivery
http://www.itworld.com/internet/111018/why-gmail-needs-a-way-schedule-e-mails-future-delivery
http://www.itworld.com/internet/111018/why-gmail-needs-a-way-schedule-e-mails-future-delivery
I hope it doesn't put the small guys out of business.
Gmail also needs a follow-up option. I don't know if its available elsewhere, but the ability to send an email and 'flag' it for follow up is helpful for some but not all emails.