I agree. We left Network Solutions b/c they were hit 3 times in less than a year. Maybe the website targets moved to Namecheap, so they were targeted also?
But, the first entry point is namecheap. The domain is at Namecheap, so it will not find the zone file at Route 53, if Namecheap does not send it there. Right?
If they messed up your cheeseburger, I could see this. How does this help this situation? It doesn't. Namecheap should take that money and invest in their infrastructure.