From my perspective, there’s definitely something interesting here. Most existing CRM automation tools feel rigid they’re either rule-based or too generic. An AI driven follow-up system that learns tone, context, and timing could add real value, especially for agencies where every lead touchpoint matters.
That said, the challenge isn’t just sending messages it’s making them feel human, relevant, and trustworthy. If you can nail personalization while keeping approvals in the loop, it could stand apart from typical “drip” automation. The real test will be scalability and measurable ROI. If early results show higher engagement compared to standard workflows, then yes, there’s a gap worth pursuing.