Users that send bug reports are your biggest fans. Cherish that(medium.com)

5 pointsby kirillzubovskyقبل 13 سنة2 comments

Users that send bug reports are your biggest fans. Cherish that

https://medium.com/startup-shenanigans/766c9e373acc

1 comments

jenntodaقبل 13 سنة

"Your most unhappy customers are your greatest source of learning" - Bill Gates

I believe Dave McClure also encourages you to have customers that either love you or hate you, since those are the source of real feedback. Indifferent customers are just that.